This policy explains how Qatar Gate Company for Investment and Project Development Ltd (“Qatar Gate”, “we”, “us”) collects, uses and protects information through this website and through the apps and digital services we operate.
1. Who we are
Qatar Gate Company for Investment and Project Development Ltd
House 197, Aram Village (Gundi Aram), Erbil 44001, Kurdistan Region, Iraq
Phone: +964 750 861 8008
2. Information we collect
When you visit this website
Basic technical data recorded by our hosting provider, such as IP address and browser type, used for security and to keep the site running. We do not use advertising or tracking cookies.
When you contact us
The details you choose to send, such as your name, email address, phone number and message.
When you use an app or digital service we operate
- Account details you provide, such as your name, email address and phone number.
- If a service connects to Instagram, Facebook Messenger or WhatsApp with your permission: the account identifiers, messages and profile information (such as name, username, profile picture, or WhatsApp phone number or user ID) that the platform shares for that purpose, and message details such as timestamps and delivery status.
- For apps published on the App Store or Google Play: the information described in that app’s store listing and privacy label. Where an app has its own privacy notice, that notice applies.
3. How we use information
- To answer enquiries and communicate with you.
- To provide, maintain and secure our website, apps and services.
- To meet legal obligations.
We do not sell personal information, use it for advertising, or build profiles of people. We use data received from Meta’s platforms only to provide the service it was shared for.
4. Automated processing
Some of our services may use automated tools, including AI models from third-party providers, to process messages in order to provide the service. We only use providers whose terms prohibit using this data to train their models.
5. Who we share information with
- Service providers who host and run our website and services, bound to use the data only to provide their services to us.
- Platform providers such as Meta, Apple and Google, where a service runs on their platforms.
- Authorities, when required by law.
- A successor company, if our business is merged or sold, under the same protections.
6. How long we keep information
- Enquiries: for as long as needed to respond and follow up, and no longer than two years.
- Data from apps and services: while the account or connection is active, and deleted within 30 days after it is closed or disconnected.
- Backups are overwritten within 90 days. We keep some records longer only when the law requires it.
7. Security
We use encryption in transit, access controls and restricted staff access. No system is completely secure, and we will notify affected people of any breach that affects their data where the law requires it.
8. International processing
Our service providers may process data outside Iraq. We choose providers that protect data under contract.
9. Your choices and rights
You can ask us to access, correct or delete your personal information by calling +964 750 861 8008. See our Data Deletion page for step-by-step instructions. We reply within 30 days.
10. Children
Our website and services are not directed to children under 13, and we do not knowingly collect information from them.
11. Changes
We will post any changes on this page and update the date above.
12. Contact
Phone: +964 750 861 8008
Qatar Gate Company for Investment and Project Development Ltd, House 197, Aram Village (Gundi Aram), Erbil 44001, Kurdistan Region, Iraq